Privacy Policy

Privacy Policy

Introduction

Welcome to https://vehicle-repair-communication.dentrepair-talk.com (referred to as “the Company,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information about you in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • European Union’s General Data Protection Regulation (GDPR)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales Practice Act (UCPA)
  • Connecticut Comprehensive Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  • Our official website at https://vehicle-repair-communication.dentrepair-talk.com
  • All applications and services offered through our platform
  • Any third-party platforms, applications, or services linked to our website, which have their own privacy policies and are not covered by this statement.

Processing Activities

This policy outlines our practices when you:

  • Use any of our applications or services as an authorized user.
  • Visit and interact with our websites.
  • Engage with us through communications such as newsletters, emails, phone calls, or text messages.

Personal Data Collection

We collect various types of personal data to enhance your experience and provide our services effectively. This includes:

  • Account Information: Details related to your user account creation and management, including usernames and passwords.
  • Payment Information: Credit card numbers, billing addresses, and payment history for processing transactions.
  • Financial Information: Bank account details for direct deposits or withdrawals.
  • Purchase Information: Items you buy from us, purchase frequency, and associated transaction data.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for service delivery and analytics.
  • Location Data: Your geographical location when using our services, used to provide personalized content and services.
  • Feedback: Comments, reviews, and survey responses you share with us to improve our products and services.
  • Social Media Information: Data from social media platforms when you interact with our accounts or share content.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through various methods: user input forms, account registration, automated tracking technologies (like cookies and device identifiers), and third-party service providers.

Cookies

Our website uses cookies to enhance your experience and provide relevant services. Cookies are small text files stored on your browser that serve different purposes:

  • Strictly Necessary: These ensure the basic functions of our site, like secure login.
  • Preferences: Remembering user preferences for a personalized experience.
  • Analytics: Tracking website usage to improve our services and content.

Users can control non-essential cookies through our Cookie Manager or browser settings.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes specified in this policy, including legal requirements and business needs. Once the purpose is achieved, we securely delete or anonymize your data.

Security Measures

We implement robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data at rest and in transit.
  • Secure third-party processing partners who adhere to strict privacy standards.
  • Regular security assessments and updates to safeguard our systems.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us at the address provided below, and we will take appropriate steps to remove it.

Your Rights

Depending on your location, you may have certain rights regarding your personal data, including:

  • Access to your data and its use details.
  • Request rectification if your data is inaccurate or incomplete.
  • Erasure (also known as the ‘right to be forgotten’) under specific circumstances.
  • Restriction on processing for certain reasons.
  • Data portability, allowing you to move your data to another service provider.
  • Object to the processing of your data in certain cases.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or have any data-related queries, please contact our Privacy Team at:

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be notified on our website, and updated versions will be posted here.

Contact Information

For any privacy-related inquiries, requests for access to data, or complaints, please reach out to us using the contact details provided above.